Privacy Policy for CrankBite
Last updated: December 2025
CrankBite (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, and shared when you use the CrankBite mobile application (“the App”).
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you create an account or use the App, we may collect the following personal information:
- Email address
- Account identifier (user ID)
- Body weight (optional)
- Nutrition preferences (e.g. carbs and fluid per hour)
- User level or profile-related settings
This information is used to provide personalized planning and app functionality.
1.2 Usage and App Data
We may collect data related to how you use the App, such as:
- Planned rides and nutrition plans
- Selected products and quantities
- App interactions and feature usage
This data is used solely to provide and improve the App’s features.
1.3 Device and Technical Data
The App may process limited technical data, including:
- Authentication tokens (stored securely on your device)
- Device identifiers required for optional integrations (e.g. bike computers)
We do not collect advertising identifiers or use tracking for marketing purposes.
2. How We Use Your Information
We use your information to:
- Authenticate and manage your account
- Provide personalized nutrition and ride planning
- Sync data across sessions and devices
- Improve app performance and reliability
- Communicate important service-related information
We do not sell your personal data.
3. Data Storage and Security
- Authentication tokens are stored securely on your device using system-level security (e.g. Keychain on iOS).
- Communication with our servers is encrypted using HTTPS.
- Access to personal data is restricted to authorized systems only.
We take reasonable technical and organizational measures to protect your data, but no system is 100% secure.
4. Sharing of Data
Your data is not shared with third parties, except when necessary to:
- Operate the App’s backend infrastructure
- Comply with legal obligations
We do not share your data with advertisers or analytics providers for tracking purposes.
5. Data Retention
We retain your personal data only as long as necessary to:
- Provide the App’s functionality
- Comply with legal or accounting requirements
You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw consent where applicable
To exercise your rights, please contact us using the information below.
7. Children’s Privacy
CrankBite is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the App or on our website, with an updated “Last updated” date.
9. Contact Information
If you have any questions about this Privacy Policy or your data, please contact:
CrankBite
Email: support@crankbite.com
Website: https://www.crankbite.com